All contact information

Business development

To e-mail the Business Development Manager please click the contact button:

Communications

To e-mail the Communications Officer please click the contact button:

Export personnel

Our experienced and professional export team takes a 'hands-on' approach to customer care and provides real support and positive responses to their colleagues to help them ensure delivery of medical care to the end-user.

Our export managers meet regularly with Government representatives and hospital administrators throughout the world and have an in-depth knowledge of medical systems, procedures and customer requirements which can greatly contribute to the close relationships they forge with their customers and colleagues.

To e-mail a specific person, please click on the appropriate contact button:

Key Personnel

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Medical information enquiries

In addition to these front line staff, there are a number of expert staff at BPL's headquarters in Elstree who can assist you with your medical information or technical enquiries.

To e-mail a specific person, please click on the appropriate contact button:

UK customer services

The BPL UK Customer Service Staff are on hand to deal with enquiries you may have on product availability, delivery requirements and best available prices for the range of BPL's products.

The UK Customer Services department handles enquiries for all of BPL's products. They are also responsible for processing orders, invoicing and arranging deliveries within the UK.

Address:
Bio Products Laboratory
Dagger Lane
Elstree
Herts
WD6 3BX
UK

Opening hours:
Monday - Friday 9am -5pm

Telephone number:
+44 (0) 20 8258 2200

Out of hours' service:
24 hours a day 365 days a year. Tel: +44 (0) 20 8258 2200 or +44 (0) 20 8207 0267

If phoning out of office hours, you will speak to one of our security staff who will notify the on-call customer service person.

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UK sales and marketing

BPL also employs a fully trained and professional team of Hospital Liaison Officers and Executives who regularly call on customers in the UK to keep you up to date with the latest product information.

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Finance department

Credit Control

For all enquiries relating to credit control, including requests for copy invoices and statements, please contact:

Telephone: +44 (0)20 8258 2276 or 2522
Email: credit.control@bpl.co.uk
Fax: +44 (0)20 8258 2601

Please email remittance advices to remittances@bpl.co.uk

Accounts Payable

For all enquiries relating to accounts payable please contact:

Telephone: +44 (0)20 8258 2648 or 2649
Email: accounts.payable@bpl.co.uk
Fax: +44 (0)20 8258 2601